We make Live Support so easy, it's almost fun!

Talk to us, it's Free

To speak with a tech regarding live support, first enter your name or alias and click on the image. You will be asked to download Support-LogMeInRescue.exe to your computer. Click on Yes and you will be able to speak with us directly.

Step 1	What is your name:	Enter your name or an alias for conversation with the technician.
Step 2		Click on this link to start the live chat.
Step 3		Click on Yes to allow this applet to download in your browser. note In some cases, this step is skipped or repeated twice.
Step 4		Click on Yes to allow this applet install the live chat module. note Once you disconnect, this applet will uninstall automatically. You will need to re-install this applet each time you contact us for support by following the same instructions on this page.
Step 5		The live chat session is now started and you can talk directly to your tech.

What are my support options?

If you need support, we offer support in a few formats;

• Online support.
• Remote support.
• Onsite MCSE to your office or home.
• Phone support (during network failure).
  

Online Support

The online support is our fastest support option. Within seconds a live technician can answer a few questions via our live chat software and guide you to your support needs.

Remote Support

With the remote support option, you live chat conversation allows us to observe your computer under your supervision, to diagnose your computer's health. This report guides us to your support needs.

Onsite Support

Our Microsoft Certified technicians are schedules for office and home support in the Dade, Broward and Palm Beach area.